You have been provided with these Terms of Business prior to booking an appointment with Carine Henry RD, Paediatric Dietitian.  Confirming a booked appointment assumes acceptance of these terms and conditions.  Do please read them carefully and discuss any questions you have before the appointment.

Health Insurance
Most health insurance providers reimburse dietetic fees for those referred by their Paediatrician or Specialist. Some insurers will reimburse fees for GP referrals, but most will not. Carine Henry is registered with most health insurance providers with the HCPC Registration Code DT5478. Do seek an authorisation code from your insurer prior to the appointment if you intend seeking reimbursement.

Payment of Fees
This is your responsibility, not the insurer.  Payment terms are 14 days net from the date of the appointment.  Late payment may attract interest at the statutory rate of 8% above the Bank of England base rate.

Failure to attend a booked appointment or a cancellation less than 24 hours from the time of the appointment will incur a charge of 50% of the agreed fee. Health Insurance providers will not pay fees incurred for late cancellation and you will be liable.   Published fees can be viewed here.

Confidentiality, Privacy and Data Protection
Confidentiality refers to the respect and privacy a health professional is obligated to have towards your information. Following appointments, your information is kept in accordance with data protection legislation and is not used or shared without your express permission. This includes medical records, letters, results or written reports containing dietetic, medical and other personal information. Carine Henry is compliant with the ICO Data Protection, Registration No. ZA133818